Frequently Asked Questions
Everything you need to know about your Saint Croix experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally taking 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small processing fee.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
Saint Croix accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Saint Croix garments?
To maintain the quality of our premium fabrics, we recommend following the specific care label instructions inside each garment. Most items benefit from cold machine washes and air drying.
Can I track my order once it has been shipped?
Yes, once your order departs our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.